What's Included ? Full Service

Interim service

Main Exclusions

National Service prices

If you’re looking for freedom and flexibility with your servicing, we’ll always give you the option to pay for your services as and when you need them. And with our National Service Pricing1, you can be confident that everything costs the same, regardless of which Van Centre you visit.

Available on vehicles over 3 years old at participating Van Centres. For service pricing for vehicles 3 years old and under, please contact your local Van Centre.

For more information.

Interim service (exc. VAT)	Full service (exc. VAT)
Caddy	£170	£335
Transporter T5 & T6	£170	£335
Amarok	£170	£335
Crafter	£170	£335

Full service

We'll make sure to check the:

Lights
Horn
Instruments
Washers and wipers and top-up fluid
Tyre condition and tread depths
Tyre pressures and correct them if needed
Airbags for visible damage
Sunroof
Tipper system and change the oil if necessary
Paint and bodywork for damage and corrosion
Expiry date on breakdown set
Engine and engine compartment for leaks
Condition of visible drive belts
Gearbox, final drive and rear axle for leaks and damage
Manual gearbox oil level
Final drive oil level
Brake system for leaks and damage
Thickness of the front and rear brake pads/linings
ABS sensor and cables
Underbody sealant and panels for damage
Supplementary rubber rings
Condition of the exhaust system
Steering joints and boot for wear and damage
Coolant levels and anti-freeze strength
Condition of the camshaft drive toothed belt
Power-assisted steering oil level
Brake fluid level and condition
ATF level (automatic)
Battery
Idle speed
Adjustment of headlights
Drive shaft

And we'll also:

Run a vehicle systems test and read fault memories
Grease the front door check-strap and hinges
Grease the trailer coupling
Change the engine oil and filter
Renew the air filter
Renew the pollen filter
Renew the fuel filter
Perform engine basic settings
Perform a road test

Interim service

We'll make sure to check the:

Wipers, washers and fluid level
Horn
Lights
Condition of the front and rear lamps
Instruments
Battery 'magic eye'
Coolant level and anti-freeze strength
Condition of visible drive belts
Brake fluid level
Power-assisted steering wheel
Saturation indicator on the air filter (if fitted)
Tyre condition, wear patterns and tread depths
Tyre pressures and correct them if necessary
Brake system for leaks and damage
Thickness of the front and rear brake pads/linings
Steering and suspension for wear and leaks
Drive shafts
Condition of the exhaust system
Change the engine oil and filter
Reset the service interval delay

All non-standard service work:

Glass, including windscreen glass and head lamp lenses
Tyre replacement or puncture repair
Wheel alignment
Oil, air and fluid top-ups between services
Maintenance and repair of non-factory or non-standard fitted items/accessories
Broken aerials
Fuel
MOT (apart from Over 1 Year plan)
Roadside Assistance
Camshaft belts/chains
Drive belts/chains
Body repairs
Any repairs or maintenance associated with the diesel particulate filter

Damage caused by:

Negligence, abuse or misuse and accidents
Food, drink and cigarettes
Any form of corrosion including pollution, water, chemicals
Salt and weather
Using the incorrect oil or fuel
Service and maintenance plan
Any repairs not deemed reasonable fair wear and tear
In-car entertainment (inc. audio, communications and navigation systems)
Internal and external trim and bodywork
Any maintenance or repairs to diesel particulate filters and any other form of catalytic reduction system
Warranty work
Tyre replacement or puncture repair
Oil and fluid top-ups between services

Service, maintenance and tyres plan

Misuse or vandalism
Wheel alignment as a result of damage or negligence
Accidental damage and irreparable punctures
Replacement of non-standard tyres and upgrades
Tyre sealant, repair equipment and tyres that have been repaired using sealant or additives

0% Aftersales Finance⁠

0% APR finance on service, maintenance and repairs now available at Ingram Volkswagen Van Centre.

Important information :

1.: Offers valid at participating Volkswagen Van Centres and Authorised Repairers until 31/12/2022 and may be withdrawn or varied at any time. Collection and delivery or courtesy vehicles are available on request and are subject to availability – charges may apply. Fully Fitted Parts: prices include parts and fitting and exclude VAT, which is chargeable at the current rate. Parts, Labour and Warranty applies from date of purchase, excludes wear and tear and does not apply to parts fitted under the terms of the vehicle warranty. Ask your local Van Centre or Authorised Repairer for details. All prices exclude VAT, which is chargeable at the current rate. Prices exclude additional parts identified as requiring replacement during the service. Excludes electric vehicles including ABT e-Transporter 6.1.

Images are for illustration purposes only. Vehicle shown may not reflect UK specification.

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Company Info

Ingram Motoring Group Limited, 2 Wheatpark Place, Heathfield Road, Ayr, Ayrshire, KA8 9RT

Reg Office: 37 Portland Road, Kilmarnock, KA1 2DJ

Reg. Company Number: SC055121

VAT Reg. No. GB 264 9333 40

Ingram Motoring Group Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Ingram Motoring Group Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of finance providers and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Volkswagen Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volkswagen Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volkswagen Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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National Service prices

Interim service (exc. VAT)

Full service (exc. VAT)

Full service

And we'll also:

Interim service

All non-standard service work:

Damage caused by:

Service, maintenance and tyres plan

0% Aftersales Finance⁠

Important information :

National Service prices

Interim service (exc. VAT)

Full service (exc. VAT)

Full service

​And we'll also:

Interim service

All non-standard service work:

Damage caused by:

Service, maintenance and tyres plan

0% Aftersales Finance⁠2

Important information :

And we'll also:

0% Aftersales Finance⁠