The Motability Scheme online account

Flexibly manage your lease and have more control in keeping your information up to date.

Sign in at any time to enjoy a host of features designed to save you time and give you greater freedom in looking after your lease.

Why create an online account?

There are a host of great features available in the online account, with many more coming soon:

Save your bank details to receive any payments or refunds such as the Good Condition Bonus, or End of Contract Bonus for scooter or powered wheelchair customers, by bank transfer rather than cheque

Easily check and update personal information such as your address and contact details, saving you time and providing peace of mind that everything is up to date

Find your managing dealer’s contact details – useful if you need to get in touch with them to arrange any servicing, maintenance or repairs

View key lease dates and important Scheme documents to help you stay organised throughout your lease

Car and Wheelchair Accessible Vehicle (WAV) customers

Start your next application from home by updating your personal details and allowance information before you visit a dealership – giving the dealer more time to help you choose your next car. You can also add the details for two named drivers to your application if they hold an England, Wales or Scotland driving licence.

View, add or change named drivers during your lease and easily see the details of your insurance cover, saving you a call to RSA Motability

If you’ve recently placed an order for a car or WAV, check the progress of your application and access the PIN, ready for delivery day

We’re also continuously adding new features to the online account, so keep signing in to see what’s new.

Create your account

Whatever your question or feedback we are here to help. So please feel free to contact us

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Company Info

Ingram Motoring Group Limited, 2 Wheatpark Place, Heathfield Road, Ayr, Ayrshire, KA8 9RT

Reg Office: 37 Portland Road, Kilmarnock, KA1 2DJ

Reg. Company Number: SC055121

VAT Reg. No. GB 264 9333 40

Ingram Motoring Group Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Ingram Motoring Group Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of finance providers and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Volkswagen Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volkswagen Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volkswagen Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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The Motability Scheme online account

Flexibly manage your lease and have more control in keeping your information up to date.

Sign in at any time to enjoy a host of features designed to save you time and give you greater freedom in looking after your lease.

Why create an online account?

Car and Wheelchair Accessible Vehicle (WAV) customers