​Express Visual Check is a 34 point visual check of all the wear and tear items on a customer's car. The check will be carried out at no extra cost on every car when it comes into a Volkswagen workshop no matter the age and condition of the vehicle.

The check is designed to provide the customer with complete peace of mind and allows us to highlight potential wear and tear issues with the car that need to be addressed immediately or in the future.

A detailed report on the customer’s car will be completed by a Volkswagen-trained technician using a simple traffic light system. Any items identified will be clearly explained to the customer and they may be sent a video to support the report. Using the traffic light system we will advise whether work is urgent and gain approval for any work to be carried out on the day. Alternatively we will advise of any items to keep an eye of for the future. The check only takes around 30 minutes and is very convenient, as work can be performed on the day rather than making another booking or can be booked in at a time convenient to the customer.

For more information watch our Express Visual Check video.

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Green

All items in full working order with a clean bill of health

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Red

Require immediate attention due to being illegal, un-roadworthy or potentially unsafe

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Amber

Currently safe and legal but may need maintenance in the near future - before the next scheduled visit

How Volkswagen Video works

1. Your Volkswagen-trained technician carries out a free Express Visual Check.
2. A short video will be captured summarising the results and any work required for your attention.
3. We will either text you or send an email with a link to the film.
4. Our technician then will provide the summary and explain to you the items that may require attention and their recommendations.
5. If you want to proceed with any items, you can simply authorise the job there and then, with confidence or contact your service advisor to discuss in more detail.Watch the video