Service Promise & Service Price Match

At Volkswagen, we want you to feel confident about the quality of service you'll receive - every time you visit us. That's why together with our network of Volkswagen Authorised Repairers we've devised the 'VolkswagenService Promise'; 5 promises designed to help you manage the cost of motoring and making your life easie

Participating retailers only.

We are the Volkswagen Experts

Our Experts know the latest Volkswagen software inside out. They use bespoke tools and equipment, and all work is covered with a 2-year parts and 1-year labour warranty.

Volkswagen 10 service promise number 2

We’ll match any like-for-like written quote

This can be for maintenance, service, repairs or new tyres using Volkswagen Genuine Parts, from any garage within 5 miles.

Terms and Conditions

Volkswagen 10 service promise number 3

We’ll keep you moving

Collection and delivery services are available. Please contact your local retailer for further information.

Volkswagen 10 service promise number 4

We’ll show you any work required by video

If an Expert identifies an issue, we’ll show you what it is via video before we put it right.

Volkswagen 10 service promise number 5

We’ll keep your car software up to date

Experts can update the software in your car so you enjoy the best performance and driving dynamics.

5 Service Promises Enquiry

Vehicle Registration

Vehicle Make

Vehicle Model

Current Vehicle Mileage

Vehicle Service Due Date

Vehicle MOT Due Date

Title *

First Name *

Last Name *

Email Address *

Contact Number *

Message

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Company Info

Ingram Motoring Group Limited, 2 Wheatpark Place, Heathfield Road, Ayr, Ayrshire, KA8 9RT

Reg Office: 37 Portland Road, Kilmarnock, KA1 2DJ

Reg. Company Number: SC055121

VAT Reg. No. GB 264 9333 40

Ingram Motoring Group Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Ingram Motoring Group Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of finance providers and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes Volkswagen Financial Services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Volkswagen Financial Services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Volkswagen Financial Services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.