Ingram is one of the longest established car retailers in Ayrshire. With over 40 years’ experience, we have become the dealer of choice for drivers who are looking for good advice, good value and great service. We are renowned for our attention to detail and our customer care both before and after sale is unrivalled.
Our aim is for every Ingram customer to drive away smiling. We look forward to seeing you in one of our showrooms in the near future and we promise you the very best of service.
The Ingram family have held the Volkswagen franchise in Ayr since the early 70s.
Like the marque’s cars, we have grown in reputation and choice.
We are now based at the very top of Ayr’s “motor city” in Heathfield occupying a prime site that offers our customers easy access and parking and a spacious, light and airy showroom that stocks not only every Volkswagen in the current range, but also over 200 quality used cars.
Volkswagen is one of the most trusted car brands in the world. Renowned for reliability through German engineering, simplicity in design and breathtaking performance, the brand has enjoyed success in every market it serves.
When Ingram first took on the Hyundai franchise we were understandably excited about representing one of the fastest growing and most desirable franchises in the market today.
We were confident that with the brand profile, excellent products and highly competitive pricing structure we would be successful.
In reality we are overjoyed with the successful start that we have made with the brand. After 18 months in our new car sales objectives have been smashed and we've just been crowned After Sales Dealer of the Year 2012.
This gives us confidence going into 2013 and our plan is more of the same which will be underpinned by Hyundai's commitment to the pricing model that has brought them so much success in recent years.
In 2002 Škoda offered Ingram the opportunity to hold the franchise in Ayr.
Needless to say, we bit their hand off.
Škoda is a remarkable brand, producing quality, reliable cars with a flair for design that impresses time and time again.
The brand has grown exponentially in the last ten years and Škoda drivers will tell you that the value for money offer that a Škoda brings is unmatchable.
Mix the value and quality of Škoda with Ingram’s professional and friendly approach and it is the first showroom that discernible drivers should be visiting when contemplating a new car.
An unmissable opportunity came up in 2013 for us to add another VW group product to our business so we jumped at the chance to have SEAT.
The SEAT franchise has a very strong presence in Ayrshire, especially in Kilmarnock where it has been for many years. We purchased a well known site in DEAN STREET and transformed it to offer the area the full range of SEAT products, all delivered with our family run business ethic.
Providing an excellent level of customer service is foremost to all our departments including sales, service, parts and bodywork and it is a good measure of our success in achieving this when customers take time to thank us for their experiences when dealing with Ingrams.
I recently had an accident and wrote off my last car. I then bought my new car from Ingrams in Kilmarnock. The service was friendly and professional and well, fantastic! I love my new car, had a nice Seat when I was younger. Thank you for such a fine car! I love it and will not stray from Seat in the future!
Please thank the Kilmarnock branch of Ingrams, they were spectacularly good! Thanks again and good luck for the future.... I won't stray... Maybe a Leon next!.
Miss Islay I McLeod
Thanks for your call this morning. I was out in the garden admiring my new car!!!
Everything is great, still learning new things about the car and enjoying the drive. Cathy says she feels safer in this car.
Thanks again for all you help and advice it was and is really appreciated.
Got a call from a SEAT call centre and assured them that "everything was excellent, really excellent" as did Cathy shouting in the background.
Any problems or queries I will get in touch. Thank you
I would like to say thank you for the wonderful service I have received from your company and to congratulate you on building a superb team in your Volkswagen dealership... each time I have dealt with your service department the service has been exceptional...
R. Hamilton from Ayr
I wish to compliment Ingram Motors on their standard of customer service and the general pleasant, efficient and professional way that you treat and deal with your customers. /p>
I requested the car be collected from my home if this could be arranged. This was readily agreed to and the car was duly collected and checked out.
Darren from your service reception desk called me and spent time fully explaining the investigation work that had been carried out on my car. He then explained exactly what the problem was along with precise details of how much the cost of the repair would be and what the result of the work would mean to the overall performance of my car once it had been completed...
David J Coid
I am writing to you to record my appreciation of the excellent service received throughout my recent Motability purchase... nothing was too much trouble. I wish all business could strive as hard to ensure customer satisfaction.
K. Miller from Kilmarnock
Thank you all so much for fixing his car. I've done around 50 miles since he got it back and has never heard a thing, the difference is so noticeable.