Providing an excellent level of customer service is foremost to all our departments including sales, service, parts and bodywork and it is a good measure of our success in achieving this when customers take time to thank us for their experiences when dealing with Ingrams.
I recently had an accident and wrote off my last car. I then bought my new car from Ingrams in Kilmarnock. The service was friendly and professional and well, fantastic! I love my new car, had a nice Seat when I was younger. Thank you for such a fine car! I love it and will not stray from Seat in the future!
Please thank the Kilmarnock branch of Ingrams, they were spectacularly good! Thanks again and good luck for the future.... I won't stray... Maybe a Leon next!.
Miss Islay I McLeod
Thanks for your call this morning. I was out in the garden admiring my new car!!!
Everything is great, still learning new things about the car and enjoying the drive. Cathy says she feels safer in this car.
Thanks again for all you help and advice it was and is really appreciated.
Got a call from a SEAT call centre and assured them that "everything was excellent, really excellent" as did Cathy shouting in the background.
Any problems or queries I will get in touch. Thank you
I would like to say thank you for the wonderful service I have received from your company and to congratulate you on building a superb team in your Volkswagen dealership... each time I have dealt with your service department the service has been exceptional...
R. Hamilton from Ayr
I wish to compliment Ingram Motors on their standard of customer service and the general pleasant, efficient and professional way that you treat and deal with your customers. /p>
I requested the car be collected from my home if this could be arranged. This was readily agreed to and the car was duly collected and checked out.
Darren from your service reception desk called me and spent time fully explaining the investigation work that had been carried out on my car. He then explained exactly what the problem was along with precise details of how much the cost of the repair would be and what the result of the work would mean to the overall performance of my car once it had been completed...
David J Coid
I am writing to you to record my appreciation of the excellent service received throughout my recent Motability purchase... nothing was too much trouble. I wish all business could strive as hard to ensure customer satisfaction.
K. Miller from Kilmarnock
Thank you all so much for fixing his car. I've done around 50 miles since he got it back and has never heard a thing, the difference is so noticeable.