5 Service Promises

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At Volkswagen, we want you to feel confident about the quality of service you'll receive - every time you visit us. That's why together with our network of Volkswagen Authorised Repairers we've devised the 'VolkswagenService Promise'; 5 promises designed to help you manage the cost of motoring and making your life easie

Participating retailers only.

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We are the Volkswagen Experts

Our Experts know the latest Volkswagen software inside out. They use bespoke tools and equipment, and all work is covered with a 2-year parts and 1-year labour warranty.

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We’ll match any like-for-like written quote

This can be for maintenance, service, repairs or new tyres using Volkswagen Genuine Parts, from any garage within 5 miles.

Terms and Conditions

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We’ll keep you moving

Collection and delivery services are available. Please contact your local retailer for further information.

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We’ll show you any work required by video

If an Expert identifies an issue, we’ll show you what it is via video before we put it right.

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We’ll keep your car software up to date

Experts can update the software in your car so you enjoy the best performance and driving dynamics.

5 SERVICE PROMISES ENQUIRY

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